At Elevate Consultancy & Management Services (Elevate CMS), we are committed to protecting your privacy and handling your personal information responsibly.

1. Who we are
Elevate Consultancy & Management Services (Elevate CMS)
Email: [Insert email]
Phone: [Insert phone]
Address: [Insert address]
Website: [Insert website URL]

2. What personal data we collect
We may collect: name, email, phone number, organisation details, enquiry information, booking details, and technical data such as IP address and browser information.

3. How we use your personal data
– Respond to enquiries
– Provide services
– Manage client relationships
– Improve website performance
– Comply with legal obligations

4. Lawful bases for processing
We rely on legitimate interests, contract, legal obligation, and consent where applicable.

5. Sharing your data
We do not sell your data. We may share it with trusted providers such as hosting, email, CRM, booking systems, and professional advisers.

6. International transfers
Where data is processed outside the UK, appropriate safeguards are in place.

7. Data retention
We retain data only as long as necessary, typically:
– Enquiries: up to 24 months
– Client records: up to 6 years
– Financial records: as required by law

8. Your rights
You may request access, correction, erasure, restriction, objection, or data transfer where applicable.

9. Complaints
You can contact us directly or complain to the Information Commissioner’s Office (ICO).

10. Security
We take appropriate technical and organisational measures to protect your data.

11. External links
Our website may link to third-party websites with their own policies.

12. Changes
This policy may be updated from time to time.